Email us
Ask about your account, membership, billing, or anything else.
Settings → Support → Email us
Public supportFounder-operated
Startup Club support
Questions about the app, account access, billing, or something that is not working? Your message goes directly to the founder.
Email Startup Clubcontact@startupclub.community- Operator
- Edmund Yong
- Location
- Singapore
In the app
Send useful context without leaving Startup Club.
Open Settings, scroll to Support, and choose the option that matches what you need.
Report a bug
Include what happened, where it happened, and the steps that reproduce it. A screenshot is optional and private.
Settings → Support → Report a bug
Request a feature
Tell us what to build and what problem it would solve for you.
Settings → Support → Request a feature
Account controls
Account and billing help
Website membership
Update your payment method, view invoices, or cancel a website renewal on the membership management page.
App membership
Manage or cancel an in-app subscription through your Apple App Store or Google Play subscription settings. Store purchase refunds are handled by Apple or Google.
Delete your account
Review the permanent deletion steps or submit an email request on the Delete Account page.
Learn how support messages and screenshots are handled in our Privacy Policy, and review purchase terms in the Terms of Service.
Before you email
- Include the email used for your Startup Club account.
- Add your device, operating system, app version, and the steps that caused the issue.
- Never send passwords, sign-in codes, API keys, or full payment-card details.
No support account required
You can contact us even if you cannot sign in or no longer have the app installed.